At ShadowGrow, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital commerce platform and services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us when you:

Create an account or register for our services
Make a purchase or transaction
Contact our support team
Subscribe to our newsletter or marketing communications
Participate in surveys or promotional activities

This information may include your name, email address, phone number, billing address, payment information, and any other information you choose to provide.

1.2 Automatically Collected Information

When you use our services, we automatically collect certain information, including:

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, clicks, features used)
Cookies and similar tracking technologies
Location data (with your consent)

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send you technical notices and support messages
Respond to your comments and questions
Send you marketing communications (with your consent)
Monitor and analyze usage patterns and trends
Detect, prevent, and address technical issues
Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

3.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication
Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request access to your personal information
Rectification: Request correction of inaccurate information
Erasure: Request deletion of your personal information
Restriction: Request restriction of processing
Portability: Request transfer of your data
Objection: Object to processing of your information
Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@shadowgrow.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@shadowgrow.com